By learning how to safely and effectively intervene, bystanders can play a crucial role in creating a respectful and inclusive work environment for all.
Employers have a duty to maintain a workplace free from discrimination and harassment. Bystanders play a crucial role in addressing and preventing workplace sexual harassment. Their willingness to intervene and take action can have a significant impact on creating a safer and more respectful work environment for all.
Bystander Intervention Strategies:
Effective bystander intervention requires a range of strategies to address different situations and contexts. One widely recognized framework is the 5Ds of Bystander Intervention, as outlined by the Right to Be organization:
-Direct: In situations where it is safe and appropriate, directly intervene by addressing the harasser and challenging their behaviour. This can involve using a firm but respectful tone to state that their actions are unacceptable and must stop immediately.
-Distract: If direct confrontation seems risky or ineffective, create a distraction to interrupt the harassing behaviour and diffuse the situation. This could involve finding an excuse to engage the harasser or the target in a different conversation or activity.
-Delegate: If you do not feel comfortable intervening directly, seek assistance from others who may be in a better position to address the situation effectively. This could involve notifying a supervisor, human resources representative, security personnel, or someone with more authority or influence.
-Document: Regardless of the intervention method chosen, it is important to document the incident by recording details such as the date, time, location, individuals involved, and any witnesses. This documentation can be valuable evidence if formal reports or investigations are necessary.
-Delay: In cases where immediate intervention is not possible or safe, delay the intervention until a more appropriate time or setting. However, it is crucial to follow up and take action to address the harassment.
De-escalation Techniques:
-Remain calm and avoid aggressive language or behaviour that could further escalate the situation.
-Use “I” statements to express your observations and concerns, rather than accusatory language.
-Focus on the inappropriate behaviour, not personal attacks, or judgments.
-Suggest taking a break or moving the conversation to a more private setting if emotions are running high.
-Offer the harasser a chance to reflect on their actions and make a positive change.
Offering Support to the Aggrieved:
-After the incident has been addressed, it is important to offer support and validation to the person who experienced the harassment.
-Check in with them privately and express your concern for their well-being.
-Acknowledge the difficulty and trauma of the situation and validate their feelings and experiences.
-Provide information on available resources, such as counselling services or employee assistance programs/benefits.
-Encourage them to report the incident through the appropriate channels and offer to accompany them or provide support throughout the process.
-Respect their privacy and autonomy and avoid pressuring them to take specific actions.
Disclaimer:
The information provided on this blog post is for general informational purposes only and is not intended to be legal advice. While we strive to provide accurate and up-to-date information, the law is constantly evolving. This blog post does not constitute a lawyer-client relationship and should not be used as a substitute for seeking professional legal advice. For specific POSH-related questions and concerns, please consult with a qualified lawyer or POSH expert.
Note:
If you’re seeking further insights into POSH (Prevention of Sexual Harassment) and its compliances, we invite you to connect with us at SHLC. Our expertise in sexual harassment law compliance and POSH regulations can provide you with valuable guidance and support in ensuring a safe and respectful workplace environment.
To learn more, please visit our website at https://shlc.in/ or reach out to us directly via email at contact@shlc.in. We look forward to assisting you in navigating the intricacies of POSH and fostering a culture of inclusivity and respect within your organization.